Returns and exchanges

We have a 100% happiness guaranteed. Not happy with your purchase, contact us, 365 days a year. It's that simple. Personal care items cannot be returned or exchanged, but we are happy to find an item that suits you better. 

Unfortunately, we cannot accept returns on gift cards.

You can always contact us for any return question at hello@lokibeauty.com. 

Refunds

As soon as your return is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@lokibeauty.com.